IT-Infrastructure Services

The term IT infrastructure is defined in ITIL v3 as a combined set of hardware, software,networks, facilities, etc. (including all of the information technology), in order to develop, test, deliver, monitor, control or support IT services. Associated people, processes and documentation are not part of IT Infrastructure.

An effective IT Infrastructure Services’ model is one of the key factors of a successful service/organization.

> High availability & reliability of platforms/networks to ensure non-disruptive service is provided to the customers.

> Improved operational efficiency and reduced cost.Support model based on the industry standard best practice, ITIL.

> Clear processes and guidelines for all the support teams.

> We do a free evaluation of your current infrastructure and provide a cost effective transformational solution.

> We offer a wide range of IT Infrastructure services to suit your business needs.

> We provide “Managed IT Services” to give you peace of mind.We cover a wide range of technologies, platforms & hardware.

> Leverage vast ITIL based infrastructure support experience (onshore/offshore) to provide support on SLA based model.

> KPI based reporting, dashboards & reviews.